FAQ

To make your research easier, we already set here some questions that use to be frequent.

Please specify which product segment you wish to market and send your data to: condor@condor.ind.br. We will contact you within 48 hours. We are happy to hear from you.

Condor is constantly working to maintain its highest quality standard and, therefore, we want to listen to our consumers and solve any problems. Please send us your data (full name, CPF, RG, address, e-mail and telephone) and inform the product reference to condor@condor.ind.br or call +55 0800 47 6666. Our team will contact you as soon as possible.

The manufacture of some products, such as hairbrushes, paintbrushes and paint rollers, use certain animal inputs. However, these are simple shearing products or the use of by-products of slaughter for human consumption. In these cases, there is no exclusive slaughter for this purpose. In addition, Condor has already developed synthetic raw material alternatives for many of its products.

​These inputs, besides being sustainable and ecologically correct, provide a much cleaner and more efficient industrial management.

Our products are not tested on animals. The tests we carry out today use microbiological culture techniques or data available on the scientific basis. We extend this concern to other sustainable and social practices that we believe comprise the role of a responsible organization oriented to the needs of our time, such as the recycling of PET bottles for the production of brooms, production of hairbrush cables with renewable source wood , partnership with institutions such as Femama, Projeto Tesourinha, and also with a donation program recognized by Fundação Abrinq.

To access releases, campaigns and stories about Condor, just send an e-mail to condor@condor.ind.br. If you need specific information, just send an email to marketing@condor.ind.br. Good luck!

Please send your information and your request to marketing@condor.ind.br. A responsible team will contact you. To access releases, campaigns and stories about Condor, just send an e-mail to condor@condor.ind.br.

Yes, just book the visit beforehand. To make a visit, just write to marketing@condor.ind.br, giving the following information: name, phone number, number of visitors, purpose of the visit and whether the visit will be made by school or company.

Condor will contact you as soon as possible. We hope to see you soon!

Write to visitas@condor.ind.br informing the following data: name, telephone, number of visitors, purpose of the visit and whether the visit will be made by school or company. Condor will contact you as soon as possible. We hope to see you soon!

Please send your resume to recrutamento@condor.ind.br or visit our talent bank. Good luck!

We are very sorry for what happened and we guarantee that we are always working to improve our distribution system. For information related to logistics, send your information to condor@condor.ind.br or call +55 0800 47 6767.

To keep the bristles of your Condor broom well, always keep it lifted, keeping the bristles from warping. In addition, the broom model must be compatible with the floor on which it will be used.

Use your Condor vegetable brush with running water, passing through the vegetables as often as you deem necessary. Bristles with two different degrees of hardness will make the food very clean!

After use, wash it with soap and water. Then remove excess water and store it in a clean, dry place. Because it is a type of product that is used many times, it is indicated that every three or four days a complete hygiene is carried out, placing the sponge in 1 liter of boiling water for 10 minutes.

To keep your Condor broom well, try to remove excess dirt from the bristles. If it is necessary to wash it, use a faucet or bucket with clean water, without rubbing the product.

Condor recommends researching the products of the lines Bambinos Lilica Ripilica, Tigor Baby and Hot Wheels. With vibrant colors and fun characters, it is the ideal ally to take care of the oral health of the little ones.

We maintain strict control of the quality of our raw materials, in the production process, handling and storage. This process ensures that our infant dental gels do not contain, there is no risk of cross-contamination and it is not derived from the allergens specified below:

• Cereals containing gluten and its derivatives
• Crustaceans and their derivatives
• Eggs and their derivatives
• Fish and their derivatives
• Peanuts and their derivatives
• Soy and their derivatives
• Milk and their derivatives (including lactose)
• Nuts and their derivatives
• Celery and their derivatives
• Sesame and their derivatives
• Mustard and their derivatives
• Natural latex and their derivatives

Sporadic ingestion of a small amount of dental gel is not harmful to a child’s health. The inscription “not ingested” is a mandatory term on the packaging of dental gels because the product is not a food. Therefore, we always advise you to keep out of the reach of children under 6 years of age when not in use. Children up to 6 years of age should use a pea-sized amount, always under adult supervision during brushing, to minimize swallowing.

For cases of total prosthesis, Condor recommends the Denture brush. For partial dentures, any of our other dental brushes will be suitable.

The Condor case is totally hygienic. However, it is important to maintain the cleanliness of your objects, avoiding the agglomeration of fungi and bacteria.

It is important to keep the case of your Condor toothbrush always clean. For this, a simple and efficient solution is to use a mixture of sodium bicarbonate with water. Due to its cleaning properties, sodium bicarbonate guarantees practical and low cost cleaning.

A good tip is to clean it daily with products that have antimicrobial action, such as mouthwashes. After brushing, avoid drying your toothbrush on the towel. The correct thing is to hit the handle in the sink, just removing excess water.A good tip is to clean it daily with products that have antimicrobial action, such as mouthwashes. After brushing, avoid drying your toothbrush on the towel. The correct thing is to hit the handle in the sink, just removing excess water.

We are happy to hear from you!
For information, please contact our e-mail: condor@condor.ind.br 

We recommend that you use hot water, but not in boiling point. Another important point is to avoid leaving the sauce brush.

First, place the CFE batteries (as shown in the bottom cover of the product). Then, attach the toothbrush head and turn it on. Be aware: the use is a bit different from conventional brushes. With the Condor Suprema electric toothbrush you need to brush tooth for tooth, without making back and forth movements, leaving the head of the toothbrush on all the faces of each tooth.

We’re sorry for what happened. Please check that the used batteries are positioned correctly. If the problem persists, send us your details (full name, CPF, RG, complete address, email and telephone) and the product reference by the contact channel. Our team will contact you as soon as possible.

It is very important that the cleaning is done right after use. The best way for you to clean your Condor coloring brush, if it has been used with cream or paint, is to wash with mild soap and water. Then rinse thoroughly, remove excess water and place in a container, leaving the bristles upwards so that they are free. Thus, they will dry without kneading or folding.

To clean your Condor nail brush, it is important to remove the enamel from the product immediately after use with the help of acetone or enamel remover. Then wash only with mild soap and water, gently rubbing with your fingers. Then remove excess water with a cloth and allow to dry in an airy place.

​If your brush has been used with water-based paint, to prevent the paint from drying out and damaging the brush, also after painting, wash it with mild soap and water, gently wiping with your fingers. Then remove excess water with a cloth and allow to dry in an airy place.

The best way to clean your Condor comb is to wash it with mild soap and water. Then just let it dry in the shade.

We recommend a 3 cm distance for use with a domestic dryer and 7 cm for use with a professional dryer.

Try to stay calm and ask someone to unwind their hair slowly, gently pulling small amounts of yarn. You can use a crochet needle to help loosen the threads little by little. Please tell us which brush was used in the process.

We appreciate the contact and feel very sorry for what happened. Please send your information (full name, CPF, RG, full address, email and phone number) and the place of service by the contact channel. Our team will contact you shortly.

Please send us the product reference and your data (full name, CPF, RG, full address, e-mail and telephone) by the contact channel. So that we can best resolve the situation, we ask that you help us find the cause of the problem by answering the following questions:
– Were you using any dryer at the time of use of the brush?
​If so, can you tell us his power? How long has it been used and how far from the hair?

Thank you very much. Our team will contact you as soon as possible.

Some care should be taken to make your Condor Hairbrushlast longer. To clean it, follow these steps: 
• Remove hair strands. 
•Use mild soap and running water by rubbing the bristles for a few minutes. If they are very dirty, leave the sauce brush between 15 and 30 minutes.
• Using the dryer may damage the bristles. Dry naturally, preferably hanging by the cord.
• Brushes with ceramic coating should only be cleaned with a damp cloth and neutral soap.
• Ionized and cushioned brushes should not be left to soak, only washed in running water and should be completely dried with a cloth.
• Wash your brush at least once a month. Hairdressing salons must follow the guidelines of the coordination of health surveillance.

Yes, because the wool is fixed by the thermofusion process, that is, they are not glued.

Yes, the Mixed Brush 710. Its composition leaves the paint with better leveling, perfect retouching and greater durability.

Yes, natural white bristle brushes are ideal for this type of application. With this composition, Condor offers the models 771701 and 777.

In this case, the special hair brushes are ideal. Indicated for varnish, sealant and enamels, they provide an impeccable finish and good coverage. With this composition, Condor offers the 660 model.

Yes, all double brush models transfer more volume of paint to the surface, speeding up the paint. The Condor offers three models of double brush: 720745 and 777.

The foam rollers are ideal for oil paints, enamels and varnishes, diluted with turpentine. These rollers cannot be used with thinners.

Yes, in painting you can use the Zero Drop Condor rollers (952 and 959). They are made with special wool that does not splash paint and should be used on smooth surfaces.

Yes, if you are looking for quality in finishing with agility of application, you must use the Paint More roll. With special microfiber wool, it offers a perfect finish paint, better coverage, no splashing and even transfers three times more paint to the wall, making the work more agile and economical, available in sizes 5, 9, 15 and 23cm.

Yes, in that case you can use the Extra 950 Roller. Made of sheepskin, the 950 features very concentrated wool, with a height of 25 mm, and is suitable for painting on rough surfaces, such as: rough plastering, concrete blocks, textures, among others.

Condor offers four texture roller options and different end results. For fine texture, use roller 966. For medium texture, you have two options: the 968 and the 969. And the 967 roll is ideal for producing thick texture.

For brushing, Condor offers three options of steel brush (827828 and 829). All with ergonomic handle that facilitates the handling, avoiding hurting the fingers. The Brush 828 also offers a convenient scraper to remove paint and scabs easily. For sanding, you can use the abrasive sponges Duplla, which are sponges with medium and low abrasive blades, ideal for working masonry, dough, plaster, handicrafts, wood, MDF and metal.

Check out the cleaning and brushing tips on our blog:​
https://www.condor.ind.br/blog

We do the sale of paintbrushes only for legal entities, with CNPJ. If you have a company open, send us your email to blogpinturacondor@gmail.com, your CNPJ, telephone number and contact address, which a representative will answer you personally! Only sales representatives have access to the price list and quotes. If you do not have CNPJ, you can search the values of the brushes in the stores that sell online.

Our partnership program is especially aimed at those who are a teacher of arts and crafts, artists who record TV programs, publish magazines, record Dvds, participate in events / fairs or have youtube channel with more than 1000 followers. If you identify with any of these options, send an email to blogpinturacondor@gmail.com explaining why.

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